Frequently Asked Questions & Website Privacy Policy
This is where you will find most answers regarding our policies. If there should still be any questions left, don't hesitate to contact us


What is
Little Playroom is an online store selling directly to the public. We list an growing range of products on the site detailing pricing, descriptions, sizes and pictures for your ease of browsing. All of the products are guaranteed for workmanship and quality. We ship country-wide. FAST, EASY ONLINE SHOPPING for those who don't have the time or lust for busy shopping malls.
How do I shop on
Select a category in the top menu and browse through to subcategories. You can click through for more information on each product and add to cart. The Cart is shown at the top right where you can click to view cart at any time or checkout when you are ready. Enter your details and make payment via Payfast system.
What is the process of my order?
Select product, indicate colour, size and pattern (if applicable), place order and pay. Once we have received your order, we will proceed with manufacturing, once item is ready according to lead time indicated, the item will be shipped.
What payment options do you offer? offers payments through the Payfast system which includes credit and cheque cards, instant EFT and Bitcon
Where do you ship to?
Delivering now to JHB & PTA. Flat rate offered while stocks last. For other areas please email for a quote
Volumetric fees and how they're calculated
Volumetric weight (kg) Additional delivery cost

Comming soon

Are the products under warranty?
All products are gauranteed for workmanship and quality.  Please report any flaws within 48 hours of receiving the order.
What happens if I don't like what I ordered?
If you have purchased an instock item and have changed your mind within 7 days, you are welcome to return it for a full refund less the relevant shipping fees. Returns (as per our returns policy) are only accepted if the item is still in its original packaging and original condition. The refund will be processed once the item has been received back in its original condition. Please advise us in advance of any intended returns so that we may authorise the return and arrange for the collection (if applicable). If you have ordered an item which is made to order, we are unable to accept a return or trade in. If you have assembled a flat-pack item we also cannot accept a return.
How long untill delivery?
As most items are made to order, we dispatched once the manufacturing lead time has been completed and will be delivered within 3-7 working days via post, 1-3 working days via courier or 5-9 working days for special freight items(i.e. furniture).

Privacy Policy

What do we do with your information?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at or mailing us at: Little Playroom 164 Rivonia Road, Johannesburg, GT, 2157, South Africa

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Third-party services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.


When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Age of consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
Changes to this privacy policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions and contact information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at or by mail at Little Playroom

[Re: Privacy Compliance Officer]

[164 Rivonia Road, Johannesburg, GT, 2157, South Africa]

All order for 2018 are now closed. Manufacturing will continue mid Jan 2019 Dismiss